Principles for the design of cooperative spoken human-machine dialogue
| Author(s) : | Laila Dybkj??r Hans Dybkj??r Niels Ole Bernsen, |
| Publisher : | N/A |
| Publication Date : | 1996 |
| ISSN : | N/A |
| Abstract : | This paper presents a consolidated set of 24 principles of cooperative spoken human-machine dialogue which are based on the development and controlled user testing of the dialogue component of the Danish dialogue system as well as on comparison with human-human dialogue theory. Potentially, the principles could be used as effective and systematic dialogue development and evaluation tools both during early design and in later phases of dialogue evaluation. 1., |