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Abstract : |
The software and knowledge engineering literature defines maintenance strategies for seven main types of knowledge: words; sentences; behavioural knowledge; and meta-knowledge. Meta-knowledge divides into problem solving methods; quality knowledge; fix knowledge; social knowl- 5 edge; and processing activities. There are five main ways in which these seven knowledge types are processed: acquire; operationalise; fault; fix; and preserve. We review systems that contribute to these 7 5 = 35 types of knowledge maintenance., |
